Refund & Returns Policy

We want you to love your leggings. If something isn’t right, we offer free, easy returns within 30 days of delivery.

Return Eligibility

• Items must be unworn, unwashed, and in original condition with tags attached
• Returns must be requested within 30 days of the delivery date
• Final sale items (marked as such at checkout) are not eligible for return

How to Start a Return

Contact us at hello@vivitashop.store or via our Contact page with your order number. We’ll send you a prepaid return label and instructions.

Refunds

Once we receive and inspect your return, we’ll process your refund to your original PayPal payment method within 5–7 business days. You’ll receive an email confirmation once it’s issued.

Exchanges

Need a different size or color? Start a return for a refund and place a new order — this is the fastest way to get your new item shipped.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days of delivery with a photo and your order number, and we’ll make it right at no cost to you.